Privacy Policy for Prolink Consultation

Effective Date: August 2024

Welcome to Prolink Consultation! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online platform to connect with service specialists. Please read this Privacy Policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you use Prolink Consultation, we may collect personally identifiable information that you provide to us, such as:

Name
Email address
Phone number
Payment information (when you make a transaction)
Service preferences and interests

1.2 Non-Personal Information

We also collect non-personal information that your browser sends whenever you visit our platform, such as:

IP address
Browser type and version
Pages of our platform that you visit
Time and date of your visit
Time spent on those pages
Other diagnostic data

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide and maintain our services
Facilitate communication between users and service specialists
Process transactions and send confirmations
Respond to customer service requests and provide support
Send newsletters, marketing or promotional materials, and other information that may interest you
Monitor and analyze usage and trends to improve our platform
Detect, prevent, and address technical issues

3. How We Share Your Information

3.1 With Service Specialists

To connect you with service specialists, we share your information with the specialists you choose to engage with on our platform.

3.2 Third-Party Service Providers

We may share your information with third-party service providers to facilitate our services, such as payment processors, hosting providers, and email service providers. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.3 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 Business Transfers

If Prolink Consultation is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

4. Data Security

We take reasonable measures to protect the information that we collect from or about you (including your personal information) from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices

5.1 Opt-Out

You may opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. If you opt-out, we may still send you non-promotional communications, such as service-related emails.

5.2 Access, Correction, and Deletion

You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at [Insert Contact Information].

6. Cookies and Tracking Technologies

Our platform may use cookies and similar tracking technologies to enhance user experience and analyze usage patterns. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

7. Third-Party Links

Our platform may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party’s site.